Shipment Policy
Effective Date: January 8, 2025
At CorumFineUnie, we strive to provide efficient and reliable shipping services for all our customers. Our Shipment Policy outlines how we handle shipping, delivery times, and shipping fees for orders placed on www.corumfineunie.com.
1. Order Processing Time
After placing an order, we generally process it within 1-2 business days. During peak periods, processing may take longer, but we will notify you accordingly. Once your order is processed, it will be shipped promptly.
- Business Days: Orders are processed from Monday to Friday, excluding holidays.
2. Shipping Methods and Delivery Times
We offer several shipping options to meet the needs of our customers:
- Standard Shipping: Orders typically arrive within 3-7 business days for domestic shipments within the U.S. International shipping times vary based on the destination.
- Expedited Shipping: For faster delivery, we offer expedited shipping, with delivery usually occurring within 1-3 business days after shipment. Additional charges apply for expedited shipping.
- International Shipping: We offer international shipping, with delivery times ranging from 7-14 business days depending on customs procedures and destination.
Shipping costs are based on the weight and size of your order, as well as the delivery location. These fees will be displayed at checkout before completing your purchase.
3. Order Tracking
Once your order has been shipped, we will send a tracking number to your email. This will allow you to track the status of your shipment and monitor its progress. If you encounter any issues with tracking, please contact us for assistance.
4. Shipping Address
To ensure your order is delivered without issues, please double-check that your shipping address is accurate during checkout.
- Address Accuracy: We are not responsible for delivery delays or lost shipments caused by incorrect or incomplete addresses. Please make sure your shipping address is entered correctly.
- P.O. Boxes: We can ship to P.O. Boxes using certain carriers, but for quicker delivery, we recommend providing a physical address.
5. Shipping Fees and Free Shipping
Shipping fees are calculated at checkout based on the weight of your order and the delivery address. You will see the shipping fee before completing your order. We offer free shipping on orders that meet a specified minimum amount. The free shipping threshold will be clearly communicated during checkout.
6. Delivery Delays
Although we strive to ensure timely delivery, external factors like adverse weather, customs delays, or issues with the carrier may lead to unexpected delays. We are not responsible for such delays but will work with you to address any issues.
- Customs and Import Fees: For international orders, customs duties, taxes, or import fees may apply. These fees are the responsibility of the customer and are not included in the shipping cost.
7. Lost or Damaged Shipments
If your order is lost or damaged in transit, please contact us immediately. We will work with you to resolve the issue, whether that means sending a replacement item or issuing a refund for the affected product.
- Damaged Products: If your product arrives damaged, please take pictures of the packaging and the item, and contact us within 5 business days to arrange for a return, exchange, or refund.
8. Incorrect or Refused Shipments
If a shipment is returned due to refusal or an incorrect address, we may contact you for additional payment or reshipment charges. Please ensure the address provided is correct to avoid delays.
9. Contact Us for Shipping Inquiries
If you have any questions regarding shipping or delivery, feel free to reach out to our customer service team:
CorumFineUnie
Street: 305 Cedarwood Ln Hewitt, Texas (TX), United States
Phone number: (254) 666-7460
Email: info@corumfineunie.com
Website: corumfineunie.com