Welcome to Corumfineunie
Effective Date: December 25, 2024
Street: 305 Cedarwood Ln, Hewitt, Texas (TX), United States
Phone Number: (254) 666-7460
Email: info@corumfineunie.com
Website: corumfineunie.com
Refund and Return Policy
At Corumfineunie, we prioritize customer satisfaction and strive to ensure you have an exceptional shopping experience with us. This Refund and Return Policy outlines the conditions under which refunds, returns, and exchanges are processed. By shopping with us, you agree to the terms outlined below.
1. Eligibility for Returns
You may request a return if:
The item was purchased directly from corumfineunie.com.
The return request is made within 30 days of the delivery date.
The item is in its original condition, unused, and with all original packaging, tags, and accessories intact.
Proof of purchase is provided, such as the order confirmation email or receipt.
Non-eligible items include:
Products marked as “final sale” or “non-refundable”
Customized or personalized items
Items that show signs of use, wear, or damage not caused by Corumfineunie
2. Return Process
Step 1: Submit a Request
To initiate a return, please contact our Customer Support team:
Email: info@corumfineunie.com
Phone: (254) 666-7460
Provide the following details:
Order number
Reason for the return
Photos of the item (if applicable, e.g., for damaged or defective products)
Step 2: Await Approval
Once your return request is reviewed, our team will notify you of its approval or denial within 3 business days. Approved returns will receive a Return Merchandise Authorization (RMA) number and instructions on how to send the item back.
Step 3: Ship the Item
Pack the item securely and include the RMA number inside the package. Ship the return to the address provided in the approval email. Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.
3. Refund Policy
Refund Eligibility
Refunds will be issued for eligible items returned within the specified period and in compliance with this policy.
Original shipping fees are non-refundable, except in cases of defective or incorrect items.
Refund Method
Refunds will be processed to the original payment method within 7-10 business days after the returned item is received and inspected.
You will receive an email confirmation once the refund is processed.
4. Exchange Policy
If you wish to exchange an item for a different size, color, or product:
Contact our Customer Support team to confirm the availability of the desired replacement.
Follow the return process outlined above to send back the original item.
Once the return is processed, the replacement item will be shipped to you. Standard shipping fees may apply.
5. Damaged or Defective Items
If you receive a damaged or defective item, please notify us within 7 days of delivery. Include the following details in your request:
Photos of the damage or defect
Order number
We will evaluate your request and offer a resolution, which may include a replacement, repair, or refund, at no additional cost to you.
6. Cancellations
Orders can be canceled for a full refund if the cancellation request is made before the order is shipped. If the order has already been shipped, please refer to our return process.
7. Non-Returnable Items
The following items are non-returnable:
Gift cards
Perishable items
Items damaged due to customer negligence
8. Contact Us
If you have any questions or need assistance with a return or refund, please contact our Customer Support team:
Email: info@corumfineunie.com
Phone: (254) 666-7460
Address: 305 Cedarwood Ln, Hewitt, Texas (TX), United States
9. Policy Updates
Corumfineunie reserves the right to update this Refund and Return Policy at any time. Changes will be posted on this page, and the effective date will be updated. We encourage customers to review the policy periodically.
Thank you for choosing Corumfineunie. We appreciate your trust and aim to provide you with high-quality products and services.